General Questions
Hi!
If you cannot find the answer to your question, please do not hesitate to contact me by sending me an email.
Thank you!
Diane
These forms work on Windows and Macintosh computers no matter what operating system you are running. :)
There is a Word version of each form that works with Microsoft Word for Windows and for Mac and there's a PDF version that works with the free Adobe Reader for both Windows and Mac. The certified payroll forms come in Excel and PDF rather than Word and PDF.
All of the versions work terrifically. The PDF versions are so popular that sometimes even those with Microsoft Word and/or Excel on their computer still choose to use the PDF version. But it's entirely your choice. :) You can use the Word/Excel version, or the PDF version, or all of the versions! ;)
Q. How do I get my form after I pay for it? I need it right now.
Q. I couldn't find the download buttons/links... What now?
Q. I can't find the form on my computer. Where is it?
Q. My computer gives me a message that the file can't be read.
Q. My form won't open or it shows 'gobbledy-gook'...
Q. How do I use my .pdf form(s) now that I have it?
Q. How do I use my .doc form(s) now that I have it?
Q. I lost the form I paid for. Do I have to pay for another copy of it?
Q. My computer gives me a message that the file/form has a virus.
Q. Every time I close the .pdf form the info I entered is erased. How do I save the info I've filled in to the .pdf form?
Q. How do I print just one page of a multi-page form?
Q. My download links are expired. Do I have to pay again?
Q. When I try to download again from Yahoo it asks for my credit card number. Why do I have to enter my credit card number?
Q. How do files that end in .exe or .sit work?
Q. Why am I getting a message that I have to purchase WinZip and do I have to?
Q. Why don't you have a phone number that I can contact you at?
If your question hasn't been answered please do email me and I'll get right back to you with an answer!
If you cannot find the answer to your question, please do not hesitate to contact me by sending me an email.
Thank you!
Diane
The #1 top question I get is "what computer system will these forms work on?".
These forms work on Windows and Macintosh computers no matter what operating system you are running. :)
There is a Word version of each form that works with Microsoft Word for Windows and for Mac and there's a PDF version that works with the free Adobe Reader for both Windows and Mac. The certified payroll forms come in Excel and PDF rather than Word and PDF.
All of the versions work terrifically. The PDF versions are so popular that sometimes even those with Microsoft Word and/or Excel on their computer still choose to use the PDF version. But it's entirely your choice. :) You can use the Word/Excel version, or the PDF version, or all of the versions! ;)
Questions about your purchase
Q. How do I get my form after I pay for it? I need it right now.
Q. I couldn't find the download buttons/links... What now?
Q. I can't find the form on my computer. Where is it?
Q. My computer gives me a message that the file can't be read.
Q. My form won't open or it shows 'gobbledy-gook'...
Q. How do I use my .pdf form(s) now that I have it?
Q. How do I use my .doc form(s) now that I have it?
Q. I lost the form I paid for. Do I have to pay for another copy of it?
Q. My computer gives me a message that the file/form has a virus.
Q. Every time I close the .pdf form the info I entered is erased. How do I save the info I've filled in to the .pdf form?
Q. How do I print just one page of a multi-page form?
Q. My download links are expired. Do I have to pay again?
Q. When I try to download again from Yahoo it asks for my credit card number. Why do I have to enter my credit card number?
Q. How do files that end in .exe or .sit work?
Q. Why am I getting a message that I have to purchase WinZip and do I have to?
Q. Why don't you have a phone number that I can contact you at?
If your question hasn't been answered please do email me and I'll get right back to you with an answer!
Copyright © 1999-current Diane Marie Forster-Dennis - All rights reserved.
Mastercard, Visa, Amex, Discover, PayPal, Debit, Check - all accepted
Mastercard, Visa, Amex, Discover, PayPal, Debit, Check - all accepted
GUARANTEE
We guarantee you that our form templates will meet your needs. If, through our error, any document purchased from us is not accepted by your customer, relevant court, or other entity, we will correct the form for you, at no charge, or issue you a full refund, whichever you prefer.
TERMS AND CONDITIONS
All of TheContractorsGroup's original products are copyrights of TheContractorsGroup and are to be used or filled in/submitted by one business only. Please purchase additional copies if you are working with more than one company.
We are not attorneys and nothing in this listing or the downloads themselves should be construed as legal advice. It is the user’s responsibility to ensure that the product suits the purpose intended, both from a practical and legal standpoint.
These do-it-yourself forms and instructions are not a substitute for the advice of an attorney, and no attorney-client relationship is created by the purchase of this kit. If you have a legal question, you should seek advice from an attorney in the relevant jurisdiction.
Purchase and/or use of any file from TheContractorsGroup and/or its associates indicates acceptance of these terms and conditions. Please verify the form's fitness for your purpose and before use. I promise you a 100% refund of your purchase, or I can revise the form for you, should it end up not being what you need.
We are not attorneys and nothing in this listing or the downloads themselves should be construed as legal advice. It is the user’s responsibility to ensure that the product suits the purpose intended, both from a practical and legal standpoint.
These do-it-yourself forms and instructions are not a substitute for the advice of an attorney, and no attorney-client relationship is created by the purchase of this kit. If you have a legal question, you should seek advice from an attorney in the relevant jurisdiction.
Purchase and/or use of any file from TheContractorsGroup and/or its associates indicates acceptance of these terms and conditions. Please verify the form's fitness for your purpose and before use. I promise you a 100% refund of your purchase, or I can revise the form for you, should it end up not being what you need.
